We commit to privacy and confidentiality of the consumers’ personal information. Privacy for consumers may relate to physical environment, possessions, physical needs, personal relationships and personal information. In order to treat a consumer with dignity and respect, we must respect their privacy. We ensure the behaviour and interactions of the workforce and others do not compromise consumer privacy. We respect each consumer’s right to privacy in how we collect, use and communicate the consumer’s personal information.
Health information is one of the most sensitive types of personal information. It is essential that we respect a consumer’s right to privacy in how we collect, use and communicate health information. We manage all personal information according to law and best practice.